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Privacy Policy

CAMADE is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use and protect personal data when you visit this website, contact us, or submit information through our forms.
1. Who we are

CAMADE is the controller of the personal data collected through this website.

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us.
2. What personal data we collect

We may collect and process the following personal data:
    •    name
    •    company name
    •    job title or position
    •    email address
    •    phone number
    •    country
    •    website details
    •    information about your products, target markets and business activities
    •    any other information you provide in contact forms, assessment requests or direct correspondence

We may also collect limited technical data automatically, such as:
    •    IP address
    •    browser type and version
    •    device information
    •    referring website
    •    pages viewed
    •    date and time of access

3. How we collect your data

We collect personal data when:
    •    you fill in a contact form
    •    you submit an assessment request
    •    you contact us by email or phone
    •    you otherwise communicate with us through the website
    •    you browse the website and certain technical information is collected automatically

4. How we use your data

We may use your personal data to:
    •    respond to your enquiries
    •    review assessment requests
    •    communicate with you about possible services
    •    provide information you request
    •    evaluate whether an engagement may be appropriate
    •    improve the website and user experience
    •    maintain the security and operation of the website
    •    comply with legal or regulatory obligations

We do not use your personal data for automated decision-making or profiling.
5. Lawful basis for processing

Under UK GDPR, we rely on one or more of the following lawful bases:
    •    Legitimate interests: to operate the website, respond to business enquiries, assess potential engagements and manage communications
    •    Consent: where you have provided consent, for example in relation to certain cookies or marketing communications if used
    •    Contract: where processing is necessary in connection with taking steps at your request before entering into a contract, or performing a contract
    •    Legal obligation: where processing is necessary to comply with applicable law

6. How long we keep your data

We keep personal data only for as long as is reasonably necessary for the purposes for which it was collected, including to respond to enquiries, assess potential work, maintain records, and comply with legal, regulatory or tax obligations.

If you contact us but no engagement follows, we may retain your information for a reasonable period in case of follow-up communications, repeat enquiries or record-keeping needs.
7. Sharing your data

We do not sell your personal data.

We may share your personal data only where necessary with:
    •    website hosting providers
    •    form or email service providers
    •    IT and technical support providers
    •    professional advisers such as lawyers, accountants or insurers
    •    regulators, authorities or law enforcement where required by law

We require service providers to handle personal data appropriately and only for permitted purposes.
8. International transfers

Some service providers may process personal data outside the United Kingdom.

Where this happens, we take reasonable steps to ensure that your data is protected through appropriate safeguards, including the use of approved contractual protections where required.
9. Data security

We take reasonable technical and organisational measures to protect personal data from unauthorised access, loss, misuse, alteration or disclosure.

However, no method of transmission over the internet or method of storage is completely secure, and we cannot guarantee absolute security.
10. Your rights

Under UK data protection law, you may have the right to:
    •    request access to your personal data
    •    request correction of inaccurate or incomplete data
    •    request deletion of your personal data
    •    request restriction of processing
    •    object to certain processing
    •    request transfer of your personal data where applicable
    •    withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the details above.
11. Complaints

If you have concerns about how we handle your personal data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the United Kingdom.
12. Cookies and analytics

This website may use cookies or similar technologies to support functionality, improve user experience and collect analytics data.

Where required, you will be given the option to accept or manage cookies.

Further information can be provided in a separate Cookie Policy.
13. Third-party links

This website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those external websites, and you should review their privacy policies separately.
14. Changes to this Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will take effect when posted on this website. Please check this page periodically for updates.

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